Privacy Notice – DC360
Call: 0330 088 4405

Introduction

This document refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.

Web Buster UK Ltd is pleased to provide the following Privacy Notice:

Personal Data

Web Buster UK Ltd uses the information collected from you to provide quotations, make telephone contact and email you the marketing information that Web Buster UK Ltd believes may be of interest to you and your business. In you making initial contact you consent to Web Buster UK Ltd maintaining a marketing dialogue with you until you either opt-out (which you can do at any stage) or we decide to desist in promoting our services. Web Buster UK Ltd also acts on behalf of its clients in the capacity of the data processor. When working exclusively as a data processor, Web Buster UK Ltd will be acting on the instruction of its client and will work hard to ensure that the client is fully GDPR compliant.

Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally-identifying information like Internet Protocol (IP) addresses. Web Buster UK Ltd may from time to time use such information to identify its visitors. Web Buster UK Ltd may also collect statistics about the behaviour of visitors to its website.

Web Buster UK Ltd’s websites use cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.  www.delivercomputing360.com uses cookies to help Web Buster UK Ltd identify and track visitors, students, mentors, teachers, admin and their website access preferences. Web Buster UK Ltd website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Web Buster UK Ltd’s websites. Further details on the cookies we use on our websites can be found on our Cookie Policy.

Any information Web Buster UK Ltd holds on the Web Buster Education Website about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit reference agencies.

Web Buster UK Ltd will only collect the information needed so that it can provide you with educational services, this agency does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Web Buster UK Ltd has purchased from a third-party list broker, on behalf of a client.

Legal basis for processing any personal data

To meet Web Buster UK Ltd’s contractual obligations to clients and to also respond to marketing enquiries.

Legitimate interests pursued by Web Buster UK Ltd and/or its clients

To promote the marketing and consulting services offered by Web Buster UK Ltd and/or to market the services and/or products offered by Web Buster UK Ltd’s existing clients.

Consent

By agreeing to this privacy notice you are consenting to Web Buster UK Ltd processing your personal data for the purposes outlined.

You can withdraw consent at any time by calling 0330 088 4405 or writing to us at,

Web Buster UK Ltd (DC360)
Kiln Hill, Market Place,
Hawes DL8 3RA
UNITED KINGDOM 

As part of our data policy, if an email is received before calling or written correspondence on headed paper, we will reply, asking you to call or write to us.
We like to resolve issues FAST, so please call us, once validated, we may ask you to email us.

 

Disclosure

Web Buster UK Ltd may on occasions pass your Personal Information to third parties exclusively to process work on its behalf. Web Buster UK Ltd requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

Web Buster UK Ltd does not broker or pass on information gained from your engagement with the agency without your consent. However, Web Buster UK Ltd may disclose your Personal Information to meet legal obligations, regulations or valid governmental requests. The agency may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Web Buster UK Ltd, its clients and/or the wider community.

Retention Policy

Web Buster UK Ltd will process personal data during the duration of any contract and continue to do so as each contract auto-renews to prevent loss of service.  Web Buster UK Ltd will continue to store only the personal data needed for five years while a contract is valid and 6 months after the contract has expired to meet any legal obligations. After five years any personal data needed will need to be downloaded by the school.

Data Storage

Data is held in the United Kingdom using different (multiple) servers. Web Buster UK Ltd does not store personal data outside the EEA.

We can hold data for up to 6 months after a school leaves, although access is disabled within days of expiry unless arrangements have been made.  This gives time for schools to contact us to request any coursework or grade data they have forgotten and need urgently. 

We reserve the right to begin removal of the data after 21 days of a school leaving us, which means there are no guarantees of recovery after this point. 21 days has been selected as many schools have 2-week holidays and 14 days may not be enough to rescue data.  Once data has been removed from the main server it may be present on several backup servers for some time.  As each backup is replaced the chances of recovery become slimmer. We usually charge a FEE to recover data.

For security, data is also held in several backups to help guard against any data loss.

 

Your rights as a data subject

At any point, whilst Web Buster UK Ltd is in possession of or processing your personal data, all data subjects have the following rights:

  • Right of access – you have the right to request a copy of the information that we hold about you.
  • Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
  • Right to be forgotten – in certain circumstances, you can ask for the data we hold about you to be erased from our records, however, it may take several months to work through all the backups.
  • Right to restriction of processing – where certain conditions apply you have a right to restrict the processing.
  • Right of portability – you have the right to have the data we hold about you transferred to another organisation.
  • Right to object – you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling – you also have the right not to be subject to the legal effects of automated processing or profiling.

In the event that Web Buster UK Ltd refuses your request under rights of access, we will provide you with a reason as to why which you have the right to legally challenge.

Web Buster UK Ltd at your request can confirm what information it holds about you and how it is processed.

Feel free to call us on 0330 088 4405 or write to us at:

Web Buster UK Ltd,
Kiln Hill, Market Place,
Hawes DL8 3RA
UNITED KINGDOM

As part of our data policy, if an email is received before calling or written correspondence on headed paper, we will reply, asking you to call or write to us.
We like to resolve issues FAST, so please call us, once validated, we may ask you to email us.

 

You can request the following information:

  • Identity and the contact details of the person or organisation (Web Buster UK Ltd) that has determined how and why to process your data.
  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Web Buster UK Ltd or a third party such as one of its clients, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority (Data Protection Regulator).
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

To access what personal data is held, identification will be required

Web Buster UK Ltd will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If Web Buster UK Ltd is dissatisfied with the quality, further information may be sought before personal data can be released.

All requests should be made by calling 0330 088 4405 or by writing to us at:

Web Buster UK Ltd,
Kiln Hill, Market Place,
Hawes DL8 3RA
UNITED KINGDOM

As part of our data policy, if an email is received before calling or written correspondence on headed paper, we will reply, asking you to call or write to us.
We like to resolve issues FAST, so please call us, once validated, we may ask you to email us.

 

Complaints

In the event that you wish to make a complaint about how your personal data is being processed by Web Buster UK Ltd or its partners, you have the right to complain to Web Buster UK Ltd’s CEO. If you do not get a response within 30 days you can complain to the Data Protection Regulator.

The details for each of these contacts are:

Web Buster UK Ltd, attention of the CEO
Kiln Hill, Market Place,
Hawes DL8 3RA
UNITED KINGDOM

Telephone 0330 088 4405 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

As part of our data policy, if an email is received before calling or written correspondence on headed paper, we will reply, asking you to call or write to us.
We like to resolve issues FAST, so please call us, once validated, we may ask you to email us.

Data Protection Regulator

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Telephone +44 1625 545 745 or email: This email address is being protected from spambots. You need JavaScript enabled to view it.